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Hi, I'm Jemma Hutton, a Customer Success and Change Management Specialist from the UK, now based in Madrid. With over 5 years of experience, I've helped businesses across various sectors ehnance their customer retention and streamline operations.

I’ve led impactful transformations by focusing on one core belief: true customer success is about helping clients realize value as quickly and efficiently as possible. By aligning teams, automating processes, and improving engagement, I’ve delivered strategies that drive measurable results.

Together, let’s create an action plan to transform your business, ensuring your customers not only stay but thrive.